Frequently asked questions
Digital Files
1. In what format do you supply your digital files?
We supply all still images as low compression (high quality) jpegs.
All digital images are supplied as high quality low compression jpeg files.
2. Will the water mark logos be removed if I purchase a digital file?
There will be a very small Ross Langdon logo in the bottom corner of image.
3. If I purchase the wrong image as a digital file, can I swap it for another one?
Unfortunately no, once you have a digital file you can't just give it back as there is no way for us to verify that all copies have been permanently deleted, so choose carefully.
4. If I purchase a digital image or video clip do I own the copyright?
No, all rights remain with Oz Straya Panoramas..
5. What am I allowed to do with a digital image?
Please see our License Info shown above..
6. Do I have to pay a freight charge on digital files?
No, delivery is online and its free via the download area in your account.
7. Is GST included?
GST is included in all pricing.
Licensing Info
Oz Straya Panoramas digital images are sold exclusively for advertising, promotional & domestic use only, & are licensed for an indefinite period to the person or business that purchased the license.
While a fee is required for the purchase of the image(s), the image(s) & copyright remain the sole property of Oz Straya Panoramas, & it is a condition of sale that the image(s) are:
- Not on-sold for financial gain in any form (whether hard copy or electronic) either in part or in its entirety
- Retained by you the licensee & are not gifted or distributed (other than the entitlements outlined below) to third parties in any form, (whether electronic or hardcopy) either in part or in its entirety.
However, payment of the license fee entitles the purchaser to use the image(s) in the following ways:
- Advertising and promotional projects, including printed materials, product packaging, presentations, film and video presentations, commercials, catalogues, brochures, promotional greeting cards and promotional postcards. (but not for resale or license)
- Entertainment applications, including magazines, newspapers, editorials, newsletters, and video broadcast.
- Online or electronic publications, including web pages to a maximum of 2000 pixels wide.
- Hardcopy posters, roadside billboards & vehicular signage and other reproductions for promotional purposes outlined in (1) above.
It is not a requirement to acknowledge Oz Straya Panoramas as the copyright holder, but to do so would be very much appreciated where possible.
ACN 106 004 951 PTY LTD trading as Oz Straya Panoramas
ABN 30 106 004 951
Privacy Policy
ACN 106 004 951 PTY LTD trading as Oz Straya Panoramas is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including by telephone, by email, via our website www.oz-straya-panoramas.com. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
ACN 106 004 951 PTY LTD trading as Oz Straya Panoramas will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Contact Us
Have a question or need assistance? Feel free to reach out to us for any inquiries regarding our products or services.